What happened?
A software component that many providers worldwide rely on has a security vulnerability. ZEP uses it too. The vulnerability is not in ZEP itself.
Maintenance for security reasons
ZEP is temporarily offline
Your data is safe. Taking ZEP offline is purely a precaution.
ZEP has been offline since 11 am CEST. We have voluntarily taken the system offline. The reason is a security vulnerability in a widely used software component that many providers worldwide rely on. The vulnerability is not in ZEP itself, but one rule applies: security comes first.
What happened? Latest updates
Status updates
We keep you posted here. The latest update is always at the top.
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The security update from the PHP Foundation is now available. We are installing and testing it before ZEP goes back online.
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The PHP Foundation expects to release a security update by 4 pm CEST. We will then build it into ZEP as quickly as possible. You can find more details at php.net.
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We have voluntarily taken ZEP offline. The reason is a security vulnerability in a widely used software component. Your data is safe.
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Our team is working at full speed on the security update. We cannot give an exact time yet.
What you need to know
An outage never comes at a good time. We are sorry.
If your team needs to book hours or send invoices today, an outage is the last thing you need. We are working at full speed to make ZEP available again as quickly as possible. Until then, please note down your times and book them once ZEP is back.
Why is ZEP offline?
We have voluntarily taken ZEP offline. It will only go back online once the security update is installed. Security comes first.
When will ZEP be back?
We deliberately won't name an exact time, because we only promise what we can keep. As soon as ZEP is back online, you will find out here.
Do you have an urgent question?
Write to us at support@zep.de and we will get back to you as soon as possible.